Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: August 29, 2026
1. Introduction
DLW Cinema Club is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our site includes:
Personal Data: Name, email address, phone number, address, and other information you provide when registering or updating your profile.
Booking Information: Details about movies you've booked, selected seats, show times.
Technical & Device Information: IP address, browser type, operating system, device model, unique device identifiers, screen resolution, and other technical specifications. This information is collected for security monitoring, fraud detection, and troubleshooting purposes.
Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
Communication Data: Messages, inquiries, and feedback you send to us.
3. How We Use Your Information
We use the information we collect for various purposes:
To create and manage your account
To process and fulfill your booking requests
To send booking confirmations
To provide customer support and respond to inquiries
To personalize your experience and recommend movies
To improve our website and services
To comply with legal obligations
To prevent abuse and ensure platform security
Security & Audit Logging: Technical data (IP addresses, browser details, device identifiers, OS information) is logged for security monitoring, fraud detection, unauthorized access prevention, and audit trail maintenance
4. Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, and providing services.
Payment Processors: Your payment information is shared with secure payment gateways to process transactions.
Legal Requirements: When required by law, court order, or government request.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
SSL encryption for data transmission
Secure password storage with encryption
Limited access to sensitive information
Compliance with industry-standard security practices
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Remember your preferences and login information
Understand how you use our platform
Deliver personalized content and advertisements
Analyze website performance and traffic
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Your continued use of our services following such modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: